Submit a Support Ticket

If you purchased your template in the last 30 days and need support beyond what’s covered in the FAQs or your Squarespace Video Tutorial Library, feel free to submit a support ticket below for any template-specific or technical queries. We’ll do our best to assist!

Please open a ticket with your template or technical questions using the form here and we’ll respond within 3 working days.

Full Name

Your Order Number

Which template are you using?

WHAT IS YOUR SITE'S INTERNAL SQUARESPACE URL?

Please provide us with your site password

If your site it isn't live yet, please make your website password protected and share the password with us. You can do this by going to Settings » Site Availability » Password Protect. If your site is already live, simply add "N/A" to this box.

How can we help?

Want to send us a video? Leave your screen recording link here.